Terms and Conditions

In these terms and conditions “we”, “us” and “our” refers to Kumfi Kennels. You are not permitted to copy, reproduce, republish, distribute or display any of the content on this website without prior written permission. By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.
Use of this website is restricted to those over 18 years of age and those able to enter into a legally binding contract.
We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you visit our website that you read these terms and conditions.

Claims or returns – Kumfi Kennels will take all care to ensure your products are packaged securely and correctly at the time of despatch. The customer will inspect the goods within 48 hours and notify Kumfi Kennels of any shortage, defects, transportation damage or failure to comply with the quote. Sorry we cannot refund delivery charges on the delivery or return of goods. The purchaser is required to pay all shipping costs incurred in returning the items to Kumfi Kennels except in the instance where the items have arrived faulty or in an unsatisfactory condition or have received a incorrect item. If you need to return a product, you the customer will contact Kumfi Kennels for return instructions. Ph: 0422 904 711 or 0412 711 924. You may also email us at info@kumfikennels.com.au Any Custom built or personalised kennel in any way will not be accepted as a return unless deemed faulty by Kumfi Kennels. Kumfi Kennels will not accept liability for any such claim not made in accordance with these terms and conditions.

Orders – Kumfi Kennels will not accept liability for incorrect product selections. It is the customer’s responsibility to ensure all orders are placed correctly. All prices are quoted in Australian Dollars, include GST unless otherwise stated and are subject to change without notice. This website is intended for use by Australian residents only.

Payment of Goods – Payment for your purchases must be made and funds cleared before the goods are despatched. No credit accounts are offered so please don’t ask.

Credit Card Service Fee – A service fee may be charged where payment is made by credit card.

Privacy Information – All information supplied to Kumfi Kennels will not be given to outside parties, with the exception of the customer’s address for delivery purposes or unless we are required by law.

Freight and Handling charges – Kumfi Kennels charge for freight and handling for products delivered. These charges are dependent on your location and size of your order. We calculate freight based on a standard charge (which differs by postcode) plus a charge based on the weight of the order. We will endeavour to have all orders processed and dispatched in a timely manner. However consideration of the quantity of your order will need to be taken into account. Shipping is door to door, via our preferred transport provider for all items. This is a trackable service. If someone is not available to sign for the delivery, a contact card will be left with instructions to contact the transport provider. Any items that are marked with an authority to leave will be left at the delivery address stated by the transport provider if there is nobody to sign for the delivery. Responsibility will not be accepted by Kumfi Kennels in cases where the authority to leave has been given and the goods have been misplaced.
Your goods will be delivered flat packed. Please take care when you assemble your kennel and use protective and safe wear as there may be sharp edges on the panels or aluminium. Kumfi Kennels accepts no liability or responsibility if your injure yourself.